FAQ – Frequently Asked Questions
Villa of the week: Casa Tranquila
Now with 15% discount
Villa Casa Tranquila is your own paradise in Ibiza! Here you will have little noise and enjoy an oasis of tranquility. Imagine a heated swimming pool where you can relax, surrounded by a beautiful garden with a petanque court. This villa has everything you need for a relaxing vacation.
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with 4.9 stars on average
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Read guest experiences on our villas here
Villa of the week: Casa Tranquila
Now with 15% discount
Villa Casa Tranquila is your own paradise in Ibiza! Here you will have little noise and enjoy an oasis of tranquility.
Reservation and Booking – FAQ
How do I book a house?
Have you made your choice? Then book your home easily through our website. Please wait to book flights until we have confirmed your booking! We will return after confirmation with all the necessary forms for your booking.
Can we also book flights with you?
No unfortunately, we do not do this. We recommend booking flights through the airlines directly.
Are you with SGR?
Yes we are with SGR under the name One of a Kind Travel. This is our company name. This way you can book safely with us!
Is it possible to check in earlier or check out later?
If the house is not rented before or after your booking, you may be able to check in earlier or check out later by mutual agreement. In the calendar of the house on our website you can see for yourself if there are bookings before and after you, if not you can request 3 days in advance if it is possible with your contact person. You will receive the details of your contact person about a week before your departure to Ibiza in the arrival procedure.
Is it possible to take an option on the house?
Yes this is possible. We will then request it from the owner, and confirm it with you. We can hold this option for you for up to 2 days.
How does it work with payment?
You pay 30-50% to (this varies by house and you will see at the bottom of the house page), and the remaining amount 6 weeks before time. Should you book within 6 weeks before departure, we ask that you pay the full amount.
Can I rent a house for less than a week?
This is sometimes possible, but varies from house to house. However, they often charge relatively more than just the daily rate. This is because of relatively high costs, and because an owner prefers to rent a whole week and in this way misses that opportunity. We rent for a minimum of 4 nights where you often pay for 5 or 7 nights. If you really want to rent for less than a week, we can also recommend a luxury agroturismo or apartment.
I want to rent a car through you guys, how exactly does this work?
We actually only rent if you have rented a house, because this is an extra service. You make a reservation with us, we pass it on to the rental company, and they will be ready for you at the airport. There you pay, make a copy of your driver’s license, and drive away!
Is the calendar of houses up to date?
Yes, it is up to date, but not “real time. Therefore, a booking may have been made at a house today or yesterday that has not yet been processed on the site. Should you wish to book a house, we will always have to verify it with the owner.
I would like to rent a crib and high chair, how exactly does this work and what is the cost?
You can rent a crib and high chair at the villa. The cost for a cot is €5 per night and for a chair €2.50 per night. Should you wish to rent them during your stay at the villa you can indicate this in your booking or send your request to us by email.
About the Houses – FAQ
Have you seen the houses?
Yes, we have seen all the houses. Only then do we put a house on the website. So that we can rent to you with peace of mind. So we can also answer most of your questions.
Do we get towels and sheets, or do we have to bring our own?
No, you do not need to bring these yourself. Only for the beach, those towels, you will have to bring your own.
Are you helping with the house search?
That is our basic idea. With so many websites on the Internet, you may not be able to see the forest for the trees. We are happy to help you find your dream home in Ibiza. Call us or contact us.
Do you also have houses for long-term rental?
No we don’t actually do this unless it’s for the winter months. These are the months from late October to late April.
I am interested in a house to buy; how exactly does this work?
Please let us know. We have a real estate agent on the island who can help you find your dream home. With all the expertise to take care of everything. Otherwise, check here for a list of homes for sale.
Is it true that many villas do not have addresses on the island?
That’s right, here on the island people often don’t use addresses as we know them from the Netherlands. Still, to get an indication of exactly where the villa is located on the island, we can send you the Google coordinates of the villa.
Is it possible to use the BBQ at the villa?
If your villa has a BBQ you will of course want to make good use of it. Please note that because of the drought, it is officially forbidden to bbq on coal in the summer. This is true of most areas in Ibiza.
Where can I store my luggage?
You can store your luggage at various hotels and enjoy a relaxing last day by the pool. For more information, please visit our luggage storage page.
Or to store luggage only:
https://easylockersibiza.com/
https://radicalstorage.com/luggage-storage/ibiza
About Ibiza – FAQ
Where should I go on the island?
Check out our tips on the ‘where to go’ page .
Do you also rent out boats?
We rent boats through reliable partners. These are boat owners we know personally and have worked with for years. An overview of the boats can be found on the boat rental page.
Is Ibiza a child-friendly island?
Yes, Ibiza is a very child-friendly island. Want more information on houses that are safe for kids and great tips for what to do with kids on the island? Then check out our page Ibiza with children.
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